Laguna Resort - Nusa Dua (Bali)

Kawasan Pariwisata, Nusa Dua (Bali), Indonesia, 80363  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Laguna Resort - Nusa Dua (Bali)

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

24-hour

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Beachfront pool

Indoor swimming pool

Plunge pool

Air conditioning

Air conditioning in public areas

Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Children's buffet

Cribs available

Private beach

Beach bar

Beach access

Private beach

Beach umbrellas

Beach chairs

Editorial review:

With excellent butler service and a concierge that bends over backwards for guests, this beautiful resort has beautiful grounds and a spa on-site. The rooms were criticized by some and the food was judged to be average. However, the pool and location received praise.

Overview

The traditional Laguna Resort offers an individual accommodation in the heart of Nusa Dua. Renovated in 2010, the hotel features ancient architecture.

The property is about 150 meters away from BMIC Hospital Nusa Dua, Museum PASIFIKA and Bali International Convention Centre. The venue is within walking distance to the sandy beach with a bar, chairs and towels.

Shopping centers and a market are situated next to the hotel.

Ngurah Rai International airport can be reached in 10 minutes by car from Laguna Resort.

Rooms

The 4-story Laguna Resort offers 287 rooms that come with an in-room safe, a sitting area, an iPod dock, a closet and climate control as well as marble bathrooms. Some rooms feature a magnificent view over the temple. They have a contemporary interior.

Eat & Drink

The barbeque restaurant serves dishes of Asian cuisine. The Poolside bar featuring billiards and a terrace offers tea, champagnes and coffee as well as snacks and sushi. Serving a wide range of dishes, Ikan Restaurant & Bar and Bumbu Bali can be reached within 5 minutes’ walk.

All visitors are offered a buffet breakfast for a fee. 

Services

Guests can use limousine and bicycle rental services on site.

Relax

The property offers beauty therapy, reflex massage and full body massage for guests to relax. Mountain biking, sailing and table tennis as well as fitness classes, a jogging track and a gym will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

The hotel staff speaks Japanese, Russian, Korean, Bahasa Indonesian.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   287.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Snorkeling
  • Canoeing
  • Sailing
  • Cycling
  • Outdoor tennis court
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Yoga class
  • Jogging track
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Plunge pool
  • Beachfront pool
  • Indoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Beauty treatment
  • Reflex massage
  • Full body massage

Room view

  • Garden view
  • Ocean view
  • Pool view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Garden furniture
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries
  • Bathroom telephone
  • Toilet

Self-catering

  • Refrigerator
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Laguna Resort - Nusa Dua (Bali) Nusa Dua (Bali) location
Show big map »

Hotel Address:

Kawasan Pariwisata, Nusa Dua (Bali), Indonesia, 80363

Get directions
City Center
  • Nusa Dua (Bali)
    2000 ft
Airports
  • Ngurah Rai International (DPS)
    5.5 mi
Restaurants
  • Banyubiru Restaurant at The Laguna, Bali (cuisine: Asian, International)
    600 ft
  • Ikan Restaurant & Bar
    700 ft
Beaches
  • Nusa Dua Beach
    3900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    4
  • Number of rooms:
    287

Hotel Awards

IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Laguna Resort photos Exterior Hotel information
Single Room
Bed type: 1 Single bed or Double bed or 2 Single beds
Size: 390 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Standard|Single Room - With Breakfast

Room facilities
    Laguna Resort photos Exterior Hotel information
    Studio
    Bed type: 1 Single bed or Double bed or 2 Single beds
    Size: 520 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Standard|Studio - Breakfast included

    Room facilities
      Laguna Resort photos Exterior Hotel information
      King Room
      Bed type: King-size bed
      Check Prices
      • Free Wi-Fi
      — Less information+ More information

      Standard|GARDEN VIEW 2 Single Beds King Bed Flex Breakfast

      Room facilities
        Twin Room for Single Use
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        — Less information+ More information
        Laguna Resort photos Exterior Hotel information
        Villa
        Bed type: 1 Single bed or Double bed or Twin beds
        Size: 4975 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Villa|Hibiscus Villa

        Room facilities
          Laguna Resort photos Exterior Hotel information
          King Studio
          Bed type: 2 Single beds or Twin beds or King-size bed
          Size: 520 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Standard|STUDIO ACCESS King or Twin - Breakfast included

          Room facilities
            Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            • Free Wi-Fi
            — Less information+ More information

            Deluxe|Triple Room Deluxe Lagoon Access Special 2

            Room facilities
              Suite
              Bed type: Double bed
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              — Less information+ More information

              Suite|Resort Suite Ocean View - Breakfast included

              Room facilities
                Laguna Resort photos Room
                Executive Deluxe Suite
                Bed type: Double bed
                Size: 650 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Suite|Executive Deluxe Suite - Breakfast included

                Room facilities
                  Laguna Resort photos Exterior Hotel information
                  Deluxe Room
                  Bed type: 1 Single bed or King-size bed or 2 Single beds
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information

                  Deluxe|Double For Single Occupancy Deluxe Lagoon View

                  Room facilities
                    Laguna Resort photos Exterior Hotel information
                    Deluxe Studio
                    Bed type: Double bed or King-size bed or Twin beds or 2 Single beds
                    Size: 520 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Private bathroom
                    • — Less information+ More information

                    Deluxe|Deluxe Studio GTA21AP - Breakfast included

                    Room facilities
                      Laguna Resort photos Exterior Hotel information
                      Deluxe King Room
                      Bed type: King-size bed or Double bed
                      Size: 390 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information

                      Deluxe|Deluxe Garden View King (with extra bed)

                      Room facilities
                        Deluxe Triple Room
                        Bed type: Sleeping arrangements for 3 persons
                        Check Prices
                        • Free Wi-Fi
                        — Less information+ More information

                        Deluxe|Triple Room Deluxe Garden View

                        Room facilities
                          Laguna Resort photos Restaurant Deluxe Suite
                          Deluxe Suite
                          Bed type: Double bed
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          — Less information+ More information

                          Suite|Deluxe Suite Ocean View - Breakfast included

                          Room facilities
                            Private One-Bedroom Villa
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            — Less information+ More information
                            Room facilities
                              Private Two-Bedroom Villa
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              — Less information+ More information
                              Room facilities
                                Laguna Resort photos Room
                                Executive King Suite
                                Bed type: King-size bed or 2 Single beds
                                Size: 650 sq. feet
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Shower
                                • — Less information+ More information

                                Suite|King Bed; Executive Suite Non-smoking, Spacious Private Balcony, Balcony W/gardenandamp;lagoon View, Sep Living Rm And Bdrm, Butler Service Unrestricted w/ BF

                                Room facilities
                                  Laguna Resort photos Room
                                  Executive Suite
                                  Bed type: King-size bed or 1 Single bed or 1 Super King-size bed
                                  Size: 650 sq. feet
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Private bathroom
                                  • — Less information+ More information

                                  Suite|King Bed; Executive Suite Non-smoking, Spacious Private Balcony, Balcony W/gardenandamp;lagoon View, Sep Living Rm And Bdrm, Butler Service Unrestricted w/ BF

                                  Room facilities
                                    Laguna Resort photos Exterior Hotel information
                                    Lagoon Single Room
                                    Bed type: 1 Single bed or Double bed or Double bed or Twin beds
                                    Size: 390 sq. feet
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Private bathroom
                                    • — Less information+ More information

                                    Deluxe|Double For Single Occupancy Deluxe Lagoon Access

                                    Room facilities
                                      Laguna Resort photos Exterior Hotel information
                                      Lagoon Studio
                                      Bed type: 1 Single bed or 2 Single beds or Double bed
                                      Size: 520 sq. feet
                                      Check Prices
                                      • Free Wi-Fi
                                      • Air conditioning
                                      • Shower
                                      • — Less information+ More information

                                      Deluxe|Deluxe Studio Lagoon Access - Breakfast included

                                      Room facilities
                                        Laguna Resort photos Exterior Hotel information
                                        Lagoon King Room
                                        Bed type: King-size bed
                                        Check Prices
                                        • Free Wi-Fi
                                        — Less information+ More information

                                        Standard|LAGOON ACCESS 2 Single Beds King Bed Hot Escape

                                        Room facilities
                                          Lagoon King Suite
                                          Bed type: 2 Single beds
                                          Size: 520 sq. feet
                                          Check Prices
                                          — Less information+ More information

                                          Standard|2 Single Beds Or King Bed; Studio Lagoon Access Rm Nonsmo, Spacious Living Area, Balcony With Lagoon Access, Walk-in Shower And Bathtub, Butler Service Unrestricted w/ BF

                                          Laguna Resort photos Exterior Hotel information
                                          Lagoon King Studio
                                          Bed type: 2 Single beds
                                          Check Prices
                                          • Free Wi-Fi
                                          • Air conditioning
                                          • Shower
                                          • — Less information+ More information

                                          Standard|2 Single Beds Or King Bed; Studio Lagoon Access Rm Nonsmo, Spacious Living Area, Balcony With Lagoon Access, Walk-in Shower And Bathtub, Butler Service Unrestricted w/ BF

                                          Room facilities
                                            Lagoon Triple Room
                                            Bed type: Sleeping arrangements for 3 persons
                                            Check Prices
                                            • Free Wi-Fi
                                            — Less information+ More information

                                            Deluxe|Triple Room Deluxe Lagoon Access

                                            Room facilities
                                              Lagoon Suite
                                              Bed type: Double bed
                                              Check Prices
                                              • Free Wi-Fi
                                              • Air conditioning
                                              — Less information+ More information
                                              Room facilities
                                                Luxury One-Bedroom Villa
                                                Bed type: Double bed or Sleeping arrangements for 3 persons
                                                Check Prices
                                                • Free Wi-Fi
                                                — Less information+ More information

                                                Villa|Luxury 1 Bedroom Pool Villa - Breakfast included

                                                Room facilities
                                                  Luxury Two-Bedroom Villa
                                                  Bed type: Double bed
                                                  Check Prices
                                                  • Free Wi-Fi
                                                  — Less information+ More information

                                                  Villa|Luxury 2 Bedroom Pool Villa - Breakfast included

                                                  Room facilities
                                                    Luxury Suite
                                                    Check Prices
                                                    — Less information+ More information
                                                    Luxury Bi-Level Suite
                                                    Check Prices
                                                    • Free Wi-Fi
                                                    • Air conditioning
                                                    — Less information+ More information
                                                    Room facilities

                                                      How to reach hotel

                                                      hotel Laguna Resort - Nusa Dua (Bali) Nusa Dua (Bali) location
                                                      Show big map »

                                                      Hotel Address:

                                                      Kawasan Pariwisata, Nusa Dua (Bali), Indonesia, 80363

                                                      Get directions
                                                      City Center
                                                      • Nusa Dua (Bali)
                                                        2000 ft
                                                      Airports
                                                      • Ngurah Rai International (DPS)
                                                        5.5 mi
                                                      Restaurants
                                                      • Banyubiru Restaurant at The Laguna, Bali (cuisine: Asian, International)
                                                        600 ft
                                                      • Ikan Restaurant & Bar
                                                        700 ft
                                                      Beaches
                                                      • Nusa Dua Beach
                                                        3900 ft
                                                      Hotel information
                                                      • Check-in:
                                                        from  3 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Year renovated:
                                                        2010
                                                      • Number of floors:
                                                        4
                                                      • Number of rooms:
                                                        287

                                                      Hotel Awards

                                                      IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Spa Hotels in Indonesia

                                                      Use Badge

                                                      Laguna Resort Location

                                                      Legend
                                                      • Current hotel
                                                      • Hotels nearby
                                                      • Other hotels
                                                      • Airports
                                                      • Underground stations
                                                      • Train stations
                                                      • Parks
                                                      • Tourist attractions
                                                      • Museums
                                                      • Convention centers
                                                      • Stadiums
                                                      • Food and meals
                                                      • General

                                                      Hover above the icons to see hotel photo and details.

                                                      Click the hotel to go to the main hotel page.

                                                      Route Planner
                                                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                      What's nearby

                                                      Popular areas

                                                      • Bali Collection - 1400 ft
                                                      • Geger Beach - 1.2 mi

                                                      Places of interest

                                                      • Monument Veteran - 2.6 mi

                                                      Monuments and Landmarks

                                                      • BMIC Hospital Nusa Dua - 1000 ft
                                                      • Bebek Bengil Nusa Dua - 2300 ft

                                                      Museums

                                                      • Pasifika Museum - 1700 ft

                                                      Local attractions

                                                      • Pendawa Beach - 3.1 mi
                                                        Jl. Darmawangsa, Desa Kutuh, Kuta Selatan, Badung
                                                      • Pura Ulun Siwi - 4.5 mi
                                                        Jl. Uluwatu, Jimbaran
                                                      • Bali Paintball Arena - 4.7 mi
                                                        Jl. Alas Arum, Br. Jaba Pura, Ds. Kutuh, Kuta
                                                      • Green Bowl - 4.5 mi
                                                        Ungasan, BaliIndonesia
                                                      • Jimbaran Bay - 4.7 mi
                                                        Jimbaran, BaliIndonesia

                                                      Near the hotel

                                                      • Museum PASIFIKA - 500 ft
                                                        BTDC area., Nusa Dua
                                                      • Nusa Dua Beach - 3900 ft
                                                        Nusa Dua, Nusa Dua

                                                      Restaurants nearby

                                                      • Banyubiru Restaurant at The Laguna, Bali - 600 ft

                                                        Address: The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
                                                        Phone: +62 361 771327

                                                        70% likes this, based on 68 reviews
                                                        Cuisine: Asian, International
                                                        Price Range: USD 6 - USD 41

                                                      • Capsicum Cafe - 700 ft

                                                        Address: The Westin - Nusa Dua
                                                        Phone: 62-361-771906

                                                        70% likes this, based on 48 reviews
                                                        Cuisine: Mediterranean, International

                                                      • Pandan Sari Restaurant - 1400 ft

                                                        Address: Bali Collection Shopping Mall
                                                        Phone: +62361773364

                                                      • Ikan Restaurant & Bar - 700 ft

                                                        Address: The Westin - Nusa Dua
                                                        Phone: 62-361-771906

                                                        71% likes this, based on 116 reviews

                                                      • Bumbu Bali - 1300 ft

                                                        Address: Jalan Pratama
                                                        Phone: +62361774502

                                                        81% likes this, based on 554 reviews
                                                        Cuisine: Indonesian

                                                      Hotel information
                                                      • Check-in:
                                                        from  3 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Year renovated:
                                                        2010
                                                      • Number of floors:
                                                        4
                                                      • Number of rooms:
                                                        287

                                                      Hotel Awards

                                                      IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Spa Hotels in Indonesia

                                                      Use Badge

                                                      Hotels nearby
                                                      Bali Nusa Dua Hotel
                                                      5 stars
                                                      0.6 km
                                                      Ula Villas Bali
                                                      3 stars
                                                      3 km
                                                      Hill Villas Bali
                                                      5 stars
                                                      4 km

                                                      Laguna Resort Reviews

                                                      Guest reviews are submitted by our customers after their stay at Laguna Resort

                                                      Average guest rating

                                                      8.8out of 10
                                                      Superb
                                                      Based on 53 reviews

                                                      Rating by category:

                                                      Location
                                                      8.1
                                                      Rooms
                                                      9.2
                                                      Service
                                                      9.1
                                                      Value
                                                      9.1

                                                      Guest reviews

                                                      • Couple
                                                        6.8

                                                        old resort, no free transportation

                                                      • Couple
                                                        8.8

                                                        The rooms, pools, and restaurants were amazing and clean. This place was awesome to relax in, just lazing around by the pool. The place is opulently appointed, but not gaudy or over-the-top. And at night, the place is lit by amber lanterns and fiery cauldrons that look epic. The breakfast buffet is huge, and we stuffed ourselves silly every morning on a huge assortment of foods. The restaurant menus have maybe 50% exotic dishes, and 50% westernized ones (in case your travel buddy needs to get back in their comfort zone). And they're fantastic meals.

                                                        Taxis were pricey, as was the laundry fee. The Spa is expensive even by Australian standards.

                                                      • Older travelers
                                                        9.6

                                                        It was a great stay for 14 days, nothing to add !

                                                      • Couple
                                                        5.0

                                                        Great beach, fantastic spa experience

                                                        I had diarrhea and stomache after having the seafood buffet in their restaurant. Kept going to the toilet and volmitted for 4 days. But hotel refused to take any responsiblity and didnt give any assistant on medical treatment. This was not supposed to be act by such a 5- star hotel.

                                                      • Older travelers
                                                        9.2

                                                        We loved the pool outside our room for easy accessand the staff were all extremely friendly.We also enjoyed the pampering at the spa.

                                                        We have no complaints but I would have liked an iron in the room - this was only a small concern

                                                      • Older travelers
                                                        8.8

                                                        Hospitality of your staff was absolutely amazing ! keep it up .

                                                      • Group of friends
                                                        10.0

                                                        Friendly staffs, beautiful garden and beach view, clean room, close to Bali Collection.

                                                        It took long time to check in.

                                                      • Family with children
                                                        8.2

                                                        The location of the hotel is very good, the huge area for swimming also make it even more amaising that it say's around 5000 meter square.

                                                        I have a problem there regarding my booking. In the website that i book i remmember i book the executive suite with lagoon access, but in the slip that i being confirm from Booked.net is deluxe studio with lagoon access and they gave me deluxe room with lagoon which much smaller compare to both of the room. And the first time i complaint about that the staff insist that they have gave me the correct room and they also said they gave upgraded room. Until i have to make a overseas call to Booked.net cust service it also say that it very confusing about the name of the hotel and Booked.net also can't do anything much. At that night email all my confirmation letter to all the people that should give me an answer of "Who Make The Mistake??". And in the morning i recieved an email from one of the laguna manager that say they have booked my room wronggly. and i think they also have cc the email to Booked.net as well. And in return they gave me to spend in the hotel a more or less Rp.862.125,-. It's not about the money it is my family holiday and i just want to give them a time to play with me in a bigger room. it just make my first 3 day's of holiday not so perfect.

                                                      • Older travelers
                                                        10.0

                                                        The beach was clean with white sands. The room was big with complete facilities inside. The breakfast menus was variative with good taste. I really loved stay at this hotel.

                                                      • Older travelers
                                                        7.0

                                                        Isolated and comfortable

                                                        1- tv in bedrooms need updating as many channels had voice movement and actions in delay- very offputting- This has been the same for at least 3 years- They need to really sort this out 2- Staff need to really improve on their English skills as we had trouble with quite a few staff members who had no idea what we were talking about. This is not a racist comment- as we love Bali and the Indonesian people- but noticed this particular problem on this trip. 3- Noise in corridors 4- Bed turn down every night- annoying us as we usually have a mid-afternoon nap and we forget to put the do-not-disturb sign on the door- and get rung on the buzzer-when we're sound asleep- This service is really not needed I believe once beds have been made

                                                      • Family with children
                                                        9.2

                                                        At first, we were put into a room that was non-smoking, however smoke was seeping into the room from the adjacent rooms making sleeping very difficult. When the manager learned of this he made all efforts to improve our stay and transferred us to a luxury Villa for the rest of our stay. This was amazing and it transformed our holiday. We would definitely come back because the villa, its decor, the private pool, the service were incredible. It was truly beautiful. So, whilst the initial experience was average, The Laguna made every effort to improve and were very polite and courteous. Also, the breakfast was amazing.

                                                        These are just a few ideas that might make a great resort even better. Coffee needs to be improved. We come from Melbourne and if you could find a good barista, with an understanding of a good espresso machine, that would be amazing. Also - menu variation. We stayed for 10 nights and while we loved eating at the restaurants, started to get a bit over the menu (which is shared between in house, Arwana and Banubiru). I think many people would prefer a more detailed, changing a la carte menu to a buffet - especially given that we have already have a buffet for breakfast

                                                      • Group of friends
                                                        10.0

                                                        A beautiful place to stay and relax. The upgrade to a lagoon suite was well worth it. So many quiet relaxing spaces around the pools and the beach is also beautiful.

                                                        The only thing that was less than excellent were the breakfasts. They were good - but just not quite up to the standard of the rest of the resort. I think I am probably just being a bit 'picky' here though.

                                                      • Older travelers
                                                        8.2

                                                        Very nice and professional staff. Beautiful gardens and excellent restaurants.

                                                        Laguna pool not clean, but noisy because of a group. The front desk charged first a higher rate than the agreed Booked.net rate but adjusted after complaint.

                                                      • Couple
                                                        10.0

                                                        From the moment we walked into this resort we knew that we were going to have an amazing holiday! We could not believe how beautiful it was, from the swimming pool to our room, even the gym was great! The staff were amazing and so helpful! Only a 5minute walk to Bali Collection where we had dinner a few times. Would definitely recommend this resort!

                                                      • Family with children
                                                        8.4

                                                        Very good located on a beautiful beach in Nusa Dua. We spent two nights at this hotel with very good facilities. Great breakfast buffet with outstanding service. The new fitness is worth a try with view at the laguna. We went out for dinner as we didn't see many people eating in the resort and we wanted to try out the grilled seafood in Jimbaran. Kids loved our stay here and didn't want to leave! The Deli serves great sandwiches for lunch and has good ice cream too.

                                                        Rooms are ok but a bit outdated bathrooms, these need improvement as they hardly look like a 5 star bathroom should look nowadays Too bad that the sandwiches from the Deli are not available in the Kulkul bar on the beach. I had to send my children to buy these.

                                                      How to reach hotel

                                                      hotel Laguna Resort - Nusa Dua (Bali) Nusa Dua (Bali) location
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                                                      Hotel Address:

                                                      Kawasan Pariwisata, Nusa Dua (Bali), Indonesia, 80363

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                                                      City Center
                                                      • Nusa Dua (Bali)
                                                        2000 ft
                                                      Airports
                                                      • Ngurah Rai International (DPS)
                                                        5.5 mi
                                                      Restaurants
                                                      • Banyubiru Restaurant at The Laguna, Bali (cuisine: Asian, International)
                                                        600 ft
                                                      • Ikan Restaurant & Bar
                                                        700 ft
                                                      Beaches
                                                      • Nusa Dua Beach
                                                        3900 ft
                                                      Hotel information
                                                      • Check-in:
                                                        from  3 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Year renovated:
                                                        2010
                                                      • Number of floors:
                                                        4
                                                      • Number of rooms:
                                                        287

                                                      Hotel Awards

                                                      IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Spa Hotels in Indonesia

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